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ASRC - Educating Refugees on Australian Workplaces

Supporting newly arrived immigrants in the workplace is the leading driver for the Asylum Seekers Resource Centre. Via its employment support, professional mentoring program, Serious Woo was involved in presenting an experiential workshop on ‘Fitting in with the Australian cultural work environment’. By performing scenarios, forum theatre, collaborative discussion and more, Serious Woo worked with groups to uncover their challenges and deliver an opportunity to try new approaches.

Using actors, this gave participants the opportunity to explore different cultural communication techniques, break down the cultural psyche and ask questions without facing ridicule or judgment. Each member was presented with the opportunity to work through scenarios that were relevant and current to ensure the self-learning component was at its optimal.

Training Difference

With a troupe of actors and a facilitator, we covered topics such as ‘small talk’. ‘do’s & don’ts in office conversation’ and ‘ways to win over the crowd’.

Each scenario was tailored to the real-life issues provided by the participants. This made the content particularly relevant and learner-led, with our acting troupe utilising their ability to create scenarios using improvisation and play.

Each participant was presented with a situation and a safe environment to practice different communication suggestions, followed by collaborative discussion led by a facilitator, ensuring the learning was highly personalised and yet group relevant.

Post Program Evaluation

  • Better understanding of the nuances of Australian workplace culture

  • Confidence in trying new approaches within their own workplace environment

  • Further education into Australian workplace culture

Program Objectives

  • Break down and discuss relevant Australian

    cultural workplace «norms»

  • Address any issues or personal concerns of

    each participant

  • Offer possible solutions for cultural workplace


  • Provide a safe environment to experiment with

    different communication techniques

You guys nailed it with your creative performance. The performance was inspiring and a testament to your energy and organizational skills. The audience thoroughly enjoyed it and gave them the opportunity to learn new things, which was the key. It was interactive and kept the audience involved throughout.

Mentoring Program Coordinator, ASRC

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