Life’s too short for a stale workplace.
Cure it with a dash of research, a pinch of creativity, and a healthy serving of immersive programs.
Our Case Studies
Hungry for more? Jump on our blog for plenty more case studies and tasty insights.
Client: Parks Victoria
Service: Courageous Conversations
With around 1100 employees spread across Victoria, Parks Victoria
was not only juggling the complexities of the 2020 fires but also hit hard by COVID (like the rest us).
Its People & Culture department needed cohesion to help lead their valuable team, and they needed it fast.
How We Solved It
Complimenting Park Victoria’s Mental Health & Wellbeing Strategy, Serious Woo designed and implemented a series of Courageous Conversation Workshops and Conversation Labs aimed to harmonise processes and build confidence around difficult workplace conversations. Partnering with Inclusion @ Work, we were able to upskill the Parks Victoria People & Culture department around setting healthier boundaries, understanding different communication styles, getting hard messages across (without making it personal), and tackling taboo topics head-on.
Colliding theory with true-to-life training, practicing scenarios with corporate actors and specialised facilitators played a key role in ensuring the interactive workshops were a success, with managers walking away feeling empowered to perform and communicate at their best.
Service: Virtual Facilitation Masterclass
With over 60 aged care homes across Australia, Bupa sought a unified and modernised approach to their internal workshop facilitation.
Seeking a ‘train-the-trainer’ version of their Facilitation Masterclass, Bupa needed an impactful and effective virtual and in-person workshop design.
How We Solved It
Delivering our solution via three 90-minute virtual workshops, Serious Woo approached this grand scale project with enthusiasm. Central to our coaching of Bupa’s trainers was ensuring they had a firm understanding of pre-training education, how to provide a safe environment for their team, maintaining energy and engagement, and understanding different learning styles.
Together, we broke down the micro-behaviours and technical skills of a great facilitator, pitch techniques, and how to approach challenging situations - ultimately instilling confidence amongst the Bupa leaders so they could become training and facilitating extraordinaires.
By inserting some structure, excitement, and insight into Bupa’s training workshops, the organisation was able to run consistent and successful training sessions moving forward.
Service: Workshop & Program Design
DELWP was primed to deliver its face-to-face large-scale framework (addressing damage caused to Victoria’s health and emergency services following toxic landfill, chemical waste, and recycling issues) when COVID hit.
Needing the framework to come to life ‘virtually’, Serious Woo came to the rescue.
How We Solved It
Central to our solution for DELWP was to ensure participants were so absorbed in the virtual framework they felt like they were there in real life (not learning from their home office). Our program revolved around an emotive and immersive audio journey (motivating and reminding people of the critical nature of the training) and a 360-degree virtual reality platform transporting participants to the heart of a disaster zone where users could investigate a hazardous space and surrounds as if they were right there.
This type of world-leading, virtual learning not only improved content retention and engagement of DELWP participants, but also turned passive consumers into active, experiential learners who could interact and learn in an exciting and cost-effective approach.