- May 24, 2023
- 2 min
Mr Miyagi - the O.G. Experiential Trainer
In 1984, two distinct cultural phenomena were introduced to the world, each leaving an indelible mark in their respective domains. "The...
- Jun 4, 2020
- 1 min
Supporting Contact Centre Staff with Critical Conversations
Contacts Centres are often at the receiving end of conflict and distress. How do we manage boundaries, and our duty of care to customers?